About Us

Recruitment Standards

Your recruitment is always managed by a specialist recruitment consultant who is committed to excellent customer service.

You will achieve the best outcome by engaging with us exclusively. As your trusted recruitment partner we prioritise:

  • Clear and timely communication.
  • Respecting your personal information and maintaining confidentiality.
  • Post placement aftercare.
  • Job seekers stay in control of where your CV is sent.
  • Business terms agreed before we begin working with our hiring clients.

Job Seekers

  • Clear information

    Always aim to let you know who our clients are (in exceptional circumstances, confidentiality may dictate otherwise). We want you to be fully informed of who the prospective employer is.

  • Detail

    Provide all the information we have on an individual role and, wherever possible, a full job description, location and salary guide.

  • Communication

    Set realistic progress timeframes and although delays will sometimes occur, and be out of our control, we realise the need to keep you regularly appraised.

  • Consent

    Never submit your details to an employer without your consent. We will act responsibly and professionally with your information and respect your confidentiality as an applicant.

  • Feedback

    Share with you feedback, where received, on your applications. We appreciate that you want to know your individual progress report.

  • Control

    It is vital that you retain control of where your CV is sent and always ensure that your application is never duplicated by another agency. Duplication can have significant consequences for your application and at best provides a poor initial impression to an employer.

Employers

  • Clear information

    Represent your business and specific job roles by sharing accurate and unambiguous information with prospective applicants.

  • Detail

    Document the stages of every recruitment assignment in line with relevant legislation and good practice. Business terms will be fully disclosed prior to any work being undertaken with you.

  • Communication

    Regular communication throughout each assignment with your designated recruitment consultant. All our candidate CVs contain a recruiter narrative which is written after screening and checks are complete.

  • Consent

    Observe the highest professional ethics to maintain confidentiality. We respect when sensitivities do not allow for certain information to be disclosed and will work with you to agree a tailored approach.

  • Feedback

    Provide constructive guidance on all stages of the recruitment process, including offer management, and request your feedback on the quality of our service delivery.

  • Control

    Adhere to all applicable employment laws and regulations, treating others without prejudice or discrimination, and where necessary, provide guidance on good diversity practice. We will ensure our team is trained to undertake their responsibilities in recruitment practice.

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