People with backgrounds such as Service Techs, Integrated Service Coordinators and Manufacturing Engineers, all of which will have a technical / mechanical background, would be desirable and similar experience to what is required for this role onshore – overseas. This is a new start up in the Ivory Coast, so anyone who has had previous experience setting up a new facility overseas would also be a bonus.

A position has arisen for an Aftermarket Operations Manager in the Ivory Coast on a permanent basis.  Reporting to the Customer Fulfilment Director, this monthly rotation role will manage all day-to-day operations at the base in the Ivory Coast, supervising in-Country Service and Refurbishment employees, and providing support to all customer operations. 

The main duties and responsibilities include:

• Direct responsibility for the safety, performance, and supervision of all employees in the area of control.
• Providing technical and operational assistance to offshore operations, to both clients and Service personnel as required.
• Managing and prioritising workshop activities.
• Ensuring all equipment is refurbished in accordance with company procedures.
• Maintaining full and accurate rework history files including mandatory certification.
• Maintaining full and accurate Company business activity files.
• Maintaining full and accurate well history files for activity in the area.
• Maintaining full and accurate import / export records.
• Ensuring compliance with agreed customer requirements as detailed on Sales Order, Contracts and applicable QA plan.
• Co-ordinating service personnel to and from customer locations.
• Continual development of locally based staff, by offering technical assistance and training when required.
• Attending customer meeting as requested.
• Supporting the investigation and ensuring closure of all FPRs and CPARs that occur in the area of responsibility.
• Engaging and assisting with financial reporting, invoice queries and forecasting as required.

Experience / Skills Required:

• Offshore operational experience supervising the installation of subsea equipment.
• Excellent communication skills.
• Supervisory skills, ability to build and manage relationships.
• Ability to work to strict deadlines.
• Strong commercial awareness.

Experience / Skills Preferred:

• Degree / diploma in mechanical engineering.
• Previous supervisory experience.
• Previous experience working in country.

TMM Recruitment INDTRA

Email:trades@tmmrecruitment.com