Overview job description

We are looking for an IT Systems Analyst who will help optimise business processes and improve overall operational efficiency. The IT Systems Analyst will be responsible for designing, developing, implementing, and maintaining IT systems that support business operations. As an integral part of the team, the IT Systems Analyst will play a critical role in ensuring the seamless operation of information systems that aid in decision-making, efficiency, and productivity.

Main duties and responsibilities

• Analysing and understanding business processes and requirements to identify areas for improvement and optimisation.
• Designing, implementing, and maintaining SharePoint sites and libraries to facilitate collaboration and document management.
• Managing and customising CRM software to ensure it meets the business needs and is effectively integrated with other systems.
• Developing and maintaining Power BI dashboards to provide actionable insights and support decision-making.
• Working with ERP system to ensure data accuracy and consistency, and to optimise business processes.
• Creating and managing workflows using Power Automate or similar tools to automate repetitive tasks and improve efficiency.
• Developing and maintaining syntax for Power Query or similar tools to transform and clean data.
• Writing and maintaining PowerShell scripts to automate administrative tasks and managing system configurations.
• Collaborating with other team members and stakeholders to ensure solutions meet business needs and are implemented effectively.
• Providing training and support on the use of new technology systems and services to end-users as needed.
• Following the process of continuous improvement and to demonstrate a continuous improvement approach towards all processes, products, and tasks within their role, to maintain and report key performance indicators, and to act as required to ensure agreed performance standards and expectations are achieved or excelled.
• Showing commitment to HSEQ and to set good personal examples on HSEQ issues within their area of operation and influence. Required to report all accidents and near misses to their line manager, and to always lead by example and set high standards in all aspects of their role.
• Actively participating in all aspects of HSEQ awareness, education, training, and communication. Accountable for stopping a job if perceived that it is not safe to progress for personnel or the equipment/ product, or if not adhering to MDL standards or procedures.
• Encouraging the team to challenge internal and external processes, procedures, and methodologies to improve the MDL offering.
• Always maintaining good relationships with clients and other stakeholders as well as to acting as an MDL ambassador.

Desired Qualifications & Skills

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Minimum of 3 years of experience as a Systems Analyst, Business Analyst, or in a related role.
• Expertise in enterprise-level IT software solutions, including but not limited to cloud-based systems.
• Strong experience in the O365 Suite including SharePoint and Power BI.
• Experience with Power Automate, Power Query, and/or PowerShell.
• Experience with SQL programming language.
• Familiarity with business process analysis and optimisation.
• Strong analytical and problem-solving skills, with the ability to identify and solve complex IT-related issues.
• Familiarity with other programming languages (e.g., Python, Visual Basic, C++, Java, DAX) is preferred but not essential.

Personal Attributes

• Able to multitask, work under high pressure and as part of a team.
• Ability to maintain high levels of confidentiality and integrity.
• Able to work on own initiative and be self-motivated.
• Willingness to learn and adapt.
• Excellent communication skills (verbal and written) with all levels of management, personnel, clients and other stakeholders.
• Attention to detail.
• Proactive, flexible, and decisive.
• Able to innovate and challenge.
• Lifetime Learner.

TMM Recruitment INDIT