Main duties and responsibilities

• Being the main point of contact for nominated customer accounts.
• Overall responsibility for contract execution.
• Providing monthly and quarterly sales forecast.
• Ensuring materials are delivered on-time within strict stock guidelines.
• Liaising with colleagues in other departments to ensure customer requirements are scheduled and dealt with promptly and accurately.
• Identifying contract development opportunities to create enhanced levels of service.
• Suggesting and implementing process improvements when necessary.
• Providing feedback and updates to management on contract progression.
• Providing support to other Contract/Account Managers.

Applicants to this role require

• Customer service management experience within the oil and gas industry.
• High level of customer service, interpersonal and communication skills.
• Ability to interpret information and take action on your understanding.
• Self-motivated and enthusiastic attitude with the ability to work well alone and as part of a team.

TMM Recruitment