Events & Operations Manager - VR/28713

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Status: Permanent
Location: Braemar
Rate: Available Upon Request

The Events & Operations Manager is a full-time permanent position, in this role you will be required to provide customer relationship management to deliver events for commercial, community and education driven events, along with providing smooth day-to-day operations and overseeing any customer queries.

     

Elements of Sales and Marketing will also be crucial for this role as the company are keen to maximise collaboration opportunities with local and nationwide tourist groups. The ideal candidate will be educated to degree level in a relevant area and will demonstrate experience in a similar industry along with leadership and customer service skills.

                

The main duties of the Events & Operations Manager consist of but are not limited to:

  • Coordinating and executing the daily operations of Braemar Castle.
  • Organising a diverse range of events, encompassing both commercial initiatives and community/education-driven programs.
  • Managing and administrating social media and marketing opportunities.
  • Training and managing seasonal team.
  • Delivering and planning for guest experiences.
  • Overseeing retail and sales operations.
  • Being the point of contact to all castle guests.
  • Reporting and delivering progress and ideas to Castle Board.
  • Collaborating with all tourist groups.
  • Working with Castle employees to ensure the safe running of facilities and day-to-day castle duties.
  • Undertaking market research and report on key markets.
  • Assisting with the organisation of event and conference attendance.
  • Other operational or administrative activities as required.

                  

Skills & Qualifications:

  • An enthusiastic individual with great communication skills and the confidence to deal with and manage changing situations.
  • Ability to work in a fast-paced environment.
  • Educated to degree level.
  • Operating relevant commercial booking, ticketing and retail systems with an understanding of social media and other digital marketing.
  • Full driving licence and car owner.

                    

TMM Recruitment INDOS

Email:officesupport@tmmrecruitment.com

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