You will provide assistance to the operations, sales, logistics, planning, purchasing and warehouse teams.

Duties and Responsibilities include:

• Assisting with generating sales related documents including but not limited to quotations, sales orders and shipping documentation.
• Assisting with responding to customer enquiries for product information, availability, order status and pricing in a timely manner.
• Communicating order progress with customers and the sales team about the various order updates as soon as possible.
• Assisting with follow-up and close out of outstanding quotes with customers.
• Assisting with control and expediting import and export of goods to fulfil the predetermined delivery requirements.
• Assisting with creating, managing, and maintaining accurate records of export/import documentation within various databases to comply with import and export licences/customs regulations and customer requirements.
• Assisting with preparing logistics and product quotations in response to queries by internal/external customers.
• Assisting with recording and storage of required documentation.
• Assisting with sending open order reports.
• Assisting with preparing sales order shortage report – expediting items as required.
• Running purchase lines report and expedite all suppliers for overdue/incoming orders.
• Assisting with updating stock levels and stock keeping units.
• Reviewing and setting replenishment information and pricing.
• Creating new item cards for new items as and when required.
• Processing Vendor additions or changes.
• Liaising with Finance for payments made and update POs as required.
• Assisting with processing and recording of documentation where required by operational processes and regulations.
• Inventory adjustments as and when required.
• Processing transfer orders between offsite locations.
• Answering PO queries and resolving discrepancies with invoices regarding pricing and receipts.
• Processing scrap transfer orders and liaising with warehouse regarding slow moving/obsolete stock.
• Ensuring all policies are adhered to and required documentation is correctly recorded/stored.
• Effectively managing, work allocation and prioritisation of daily workload.
• Ensuring all relevant paperwork is completed with the correct details and in accordance with quality procedures.
• Processing orders in a timely manner for production, distribution centre and corporate.
• Responding to enquiries from inside sales representatives relating to availability and delivery.
• Date alignment and management, goods in v goods out.

Applicants to this role require:

• Previous experience in a similar role.
• Excellent communication skills, both verbal and written.
• Team player.
• Customer focussed.
• Ability of working to deadlines.

TMM Recruitment INDSCC