This role is initially offered on a 3-month temporary basis with the view to go permanent thereafter.

Key Responsibilities:

• Serving as the primary point of contact for customer queries about products, orders and deliveries.
• Accurately processing and managing customer orders whilst ensuring data accuracy on orders and invoices.
• Liaising with the Warehouse Team to ensure timely deliveries and maintaining updated sales and customer records.
• Creating and developing customer sales and monthly sales reports.
• Communicating feedback from customers to Key Account Managers.
• Understanding and aiming to meet sales targets.
• Staying up to date with new products and features.
• Ad-hoc duties as assigned by the line manager.

Applicants to this position require:

• Previous experience in a similar role.
• Proficiency in Sage 200 and Microsoft Office.
• Excellent organisational and multitasking skills.
• High level of dedication and a team player mentality.
• Ability to provide high-quality customer service and work in a fast-paced environment with strict deadlines.
• Clear and effective communication skills.
• Good analytical, planning, and organisational skills with excellent attention to detail.

TMM Recruitment INDSCC