In this role, you will be processing orders and setting up quotations.

Duties and Responsibilities include:

• Professionally and promptly communicate with clients via email, phone, and other channels, sourcing products not held in stock when necessary.
• Manage customer orders from start to finish, liaising with the warehouse and delivery teams to ensure goods are correctly prepared and dispatched on time.
• Handle any changes to purchase orders and ensure all administrative paperwork is meticulously maintained, from order preparation to invoicing.
• Provide excellent aftersales support, assisting clients with any queries or delivery issues and ensuring a smooth service throughout.
• Assisting and supporting other departments when needed.

What is required from you? 

Essential Skills:

• Excellent written and verbal communication skills – daily correspondence with clients and suppliers via email and phone is required.
• Competency with Microsoft applications, particularly Outlook and Excel.

Desirable Traits:

• A keen eye for detail and a proactive approach to problem-solving.
• Ability to work effectively under pressure and adapt to changing business needs.

Please note - Full-time: Monday to Friday, 8am – 5pm (with flexibility and occasional weekend work on a rota basis).

TMM Recruitment